Web 2.0 to manage business process exceptions - another ROI

Posted over 2 years ago by Jon Mell
10/04/2008

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Social software/Web 2.0 tools such as blogs/wikis/instant messaging can be a great way to manage the exceptions to your business processes. Here's why...In a previous life, I was an SOA Evangelist for IBM's WebSphere integration suite. A large amount of IT spend in the early 2000s went on systems like this one to integrate processes, both internally and with suppliers and customers. The idea was one of cost reduction, reduce the cost of doing business by reducing the time it took to add a customer to a vendor list from 3 days to minutes. The ROI cases were strong and...


Presenting at Lotusphere

Posted over 2 years ago by Jon Mell
09/04/2008

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Was a busy week last week presenting at IBM Lotusphere Comes To You at Wembley Stadium and in Manchester.  We were asked by IBM to speak with Brendan Tutt on the topic of "Social Software - Fad or Business Value".  Many thanks to IBM and Brendan for inviting us and allowing us to speak!Both events were very well attended, and it was fun presenting to a fairly large audience.  It also gave us the opportunity to refine our messaging around the business value of Social Software which has been highly useful.The slides will be available from IBM soon (possibly here but...


Trovus at Lotusphere

Posted over 2 years ago by Trovus
01/04/2008

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Trovus at Lotusphere

Thank you to Brendan Tutt at IBM for giving us the opportunity to present at Lotusphere and for sharing the stage with Jon today at Lotusphere comes to you. It was great to see so many people there (over 500) and for seeing the latest releases of IBM's social networking platforms, Connections.More to come as Jon presents at Lotusphere in Manchester with Brendan this Thursday.

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